Shipping

Fast Domestic Shipping

Shipments within the Canada & US are fulfilled from our warehouses across Canada & USA as soon as your order is verified, it may take up to 42 hours to process and ship your order during business days (Monday - Friday).

We are aiming to have your order dispatched from our facility within 1-2 business days. However, it may take longer particularly during the peak season around year end or sales. 

After your order has been shipped, delivery time within Canada is 2-7 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. 

For all domestic Canada orders, you will receive complimentary Standard Shipping with orders > $75 CAD. We offer our standard shipping (2-5 Business Days).

To ensure the best delivery service, we ship using the top carriers (Canada post ,USPS,UPS,DHL).

You will be informed about the expected delivery date during checkout. Please note that shipments are only processed on business days.

Additionally, we will send you an email the moment your shipment is handed over to shipping provider (typically within 1-2 business days). They will provide you with a tracking number so you can follow your shipment throughout its journey.

International Shipping 

For customers that do not live in the Canada we offer UPS International Shipping calculated in real time when you enter checkout. We ship via UPS.

Depending on your country, import/customs fees may be applied to your order.

Spofire is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

  • Standard International UPS Shipping (3-5 Business Days)

When your tracking number becomes available, you will receive a notification via email to track your order. 

Information about customs

All applicable custom fees, taxes and duties are the sole responsibility of the customer. Please note that we are not held liable for any custom fees in your country, hold times or incorrect shipping information provided. Allow 1 to 2 business days of processing your order to receive your tracking number. 

Note: If you order multiple items, they may be shipped separately to ensure they get to you as fast as possible. In this case, you will be given individual tracking codes so you know exactly where your order is!

Lost Package

We are not liable for any misplaced or stolen packages. If your tracking number reads as successfully shipped and the address provided to us upon checkout matches the exact address we have shipped your order to, we are not held responsible if your package has been misplaced. Stolen / lost packages are nonrefundable. If you have any questions, please contact us at Support@spofire.com and we will try our best to assist you with this matter.